Frequently Asked Questions

Welcome to the FAQ page of TeesNirvana! Here you’ll find answers to the most common questions about our t-shirts, jackets, hoodies, accessories, and services. If you have any additional questions, feel free to contact us.

General Questions

1. What kind of products does TeesNirvana offer?
   We offer a wide range of high-quality t-shirts, jackets, hoodies, and accessories designed to match your style and comfort. Our collection is inspired by the vibrant Indian culture and modern trends.
2. Where are your products manufactured?
   All our products are proudly made in India, using premium fabrics and sustainable practices.
3. Do you have physical stores?
   Currently, we are an online-only brand. You can shop our entire collection on our website.

Order and Shipping

1. How can I place an order?
   Simply browse through our catalog, add your favorite items to the cart, and proceed to checkout. We’ll guide you through the process.
2. What payment methods do you accept?
   We accept credit/debit cards, UPI, net banking, and major digital wallets. Cash on Delivery (COD) is also available in select locations.
3. Do you offer international shipping?
   No, at the moment we ship only within India. Please note that shipping charges and delivery times may vary based on your location.
4. How long will it take to receive my order?
   Orders within India typically arrive within 5-7 business days. Delivery times may vary during peak seasons.
5. How can I track my order?
   Once your order is shipped, you’ll receive a tracking link via email or WhatsApp to monitor its status.

Returns and Exchanges

1. What is your return policy?
   We offer a 3-day return policy for unused and unworn items with the original tags attached. Please visit our Returns page for more details.
2. How do I initiate a return or exchange?
   To initiate a return or exchange, write an email to teesnirvanaindia@gmail.com mentioning details of the item you want to return. Follow the instructions provided, or contact our support team for assistance.

Product Information

1. What sizes do you offer?
   We offer sizes ranging from XS to XXL for most products. Please refer to our size chart on the product page for accurate measurements.
2. How do I care for my products?
   We recommend machine washing in cold water and air drying to maintain the quality of your items. Detailed care instructions are provided on each product label.
3. Are your products unisex?
   While some of our designs are unisex, others are tailored specifically for men or women. You can filter by category on our website.

Custom Orders

1. Do you accept bulk or custom orders?
   Yes, we cater to bulk and custom orders for events, corporate gifting, or special occasions. Please contact us for details and pricing.
2. Can I customize a product with my own design?
   Currently, we do not offer individual product customization but are working on introducing this feature soon.

Offers and Discounts

1. How can I stay updated on sales and discounts?
   Sign up for our newsletter and follow us on social media to stay informed about exclusive deals and upcoming sales.
2. How can I stay updated on sales and discounts?
   Sign up for our newsletter and follow us on social media to stay informed about exclusive deals and upcoming sales.

Support and Contact

1. How can I contact customer support?
   You can reach our customer support team via email at teesnirvanaindia@gmail.com or call us at +91-8100688788. We’re available Monday to Saturday, 10 AM to 6 PM.
2. What should I do if I receive a damaged or incorrect item?
   We’re sorry for the inconvenience! Please contact us immediately with your order details and a photo of the item. We’ll resolve the issue promptly.